Image by Chad Madden

Contact Us

If you have any questions or would like more information, our advisors will be happy to help.

See below for our phone and email contact details, plus other emergency contacts.


General enquiries


Monday to Friday, 8:00am - 6:00pm AEST.

Please note that operating hours on public holidays, are 10:00am to 2:00pm.

Our Sydney-based team will answer your questions and connect you with the services you need.


Feedback and complaints


We’d love to know what you think about our services.


Thanks for submitting!

Our offices

Level 1 / Suite 7

133-135 Beaumont St 

Hamilton NSW 2303 

Phone:  (+612) 4969 6999


Suite 1b, Level 2

331 High St

Penrith NSW 2750

Phone: (+612) 4761 0574

Need some help?


If you’re deaf or have a hearing or speech impairment


The  National Relay Service (NRS)  is free* and confidential: 

*There’s no extra charge for making a relay call. You just pay your regular data or phone costs to make your call through the NRS.